Position: C-Pay Sales Agent
Location: All 10 Districts of Lesotho (Maseru, Berea, Leribe, etc.)
Job Type: Contract/ Commission-Based
Reports to: Sales and Distributions Manager
About Chaperone & C-Pay
Chaperone is a leading fintech company licensed by the Central Bank of Lesotho, dedicated to driving financial inclusion through innovative digital payment solutions. Our flagship product, C-Pay, is a mobile wallet and payment platform that enables users to buy electricity and airtime, pay bills, and make seamless transactions via USSD (*220*77#) or a mobile app.
We are on a mission to bring seamless digital payments to every corner of Lesotho, and we need driven, ambitious individuals to help us expand our agent network.
Role Overview
We are looking for energetic and results-driven Sales Agents to join our expansion team. You will be the face of C-Pay in your district, responsible for recruiting, onboarding, and managing new agents (shops, retailers, kiosks) while promoting C-Pay services to end-users. If you are passionate about sales, technology, and empowering your community, this role is for you.
Key Responsibilities
1. Agent Network Expansion:
- Identify, prospect, and sign up new retail agents (small shops, supermarkets, airtime vendors) across your assigned district.
- Educate potential agents on the benefits, commission structure, and onboarding process for C-Pay.
2. Sales & Promotion:
- Actively promote C-Pay services to individuals and businesses within the district.
- Conduct market storms, community outreach, and demonstrations to drive user adoption.
- Achieve and exceed monthly targets for agent acquisition and transaction volume.
3. Training & Support:
- Train new agents on how to use the C-Pay system (USSD and App) to assist customers.
- Provide ongoing support to agents to ensure they are active and successful.
- Educate end users on how to perform transactions such as buying electricity and airtime and paying bills.
4. Market Intelligence:
- Gather feedback from agents and customers to help improve our services.
- Monitor competitor activity and report on market trends in your district.
- Submit regular sales reports and market insights to your manager.
Qualifications & Experience
Education:
- Diploma in Sales, Marketing, Business, or a related field (preferred).
Experience:
- At least 1 year of experience in field sales, agent banking, mobile money, or FMCG distribution. Experience in the assigned district is a strong advantage.
Skills:
- Excellent communication and interpersonal skills.
- Basic understanding of mobile money or digital financial services.
- Ability to use a smartphone and basic apps for reporting.
- Fluent in Sesotho and English.
Attributes:
- Self-motivated, target-driven, and able to work independently.
- Strong negotiation and persuasion skills.
- Own a smartphone and have a valid driver’s license or motorcycle (preferred).
How to Apply
- Interested candidates should submit their applications to talent@chaperone.co.ls with the subject line: “C-Pay Sales Agent – [Your District]”. Example: “C-Pay Sales Agent – Maseru”
- Attach your CV, Cover letter, references and certified copies of the original certificates in a single document. (PDF format only).
- Application Deadline: 14/11/2025
Chaperone is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.